Question 1

How quickly can you fix my stuck doors?

Accepted Answer

We offer next-day service for most repairs and same-day emergency service for urgent situations. Our technicians arrive with fully-stocked trucks, allowing us to complete most repairs in a single visit. For stuck doors, we can typically have you operational within 1-2 hours of our arrival.

Question 2

What causes stuck doors in garage doors?

Accepted Answer

Stuck garage doors are commonly caused by broken springs (the most frequent culprit), misaligned tracks, worn rollers, damaged cables, or issues with the opener system. Weather changes, lack of maintenance, and normal wear and tear can all contribute. Our technicians perform a thorough diagnosis to identify the exact cause and provide the most cost-effective solution.

Question 3

Do you offer financing for new residential door installations?

Accepted Answer

Yes! We understand that a new garage door is a significant investment. We offer flexible financing options with competitive rates and terms to fit your budget. During your free consultation, we'll discuss all available financing plans so you can choose the option that works best for your family.

Question 4

What is included in your 10-year warranty?

Accepted Answer

Our comprehensive 10-year warranty covers all parts and labor on new installations. This includes springs, cables, rollers, hinges, and panels. Opener systems are covered for 5 years. If any warrantied component fails during normal use, we'll repair or replace it at no cost to you.

Question 5

How often should I have my garage door serviced?

Accepted Answer

We recommend annual maintenance to keep your garage door operating safely and efficiently. Our 25-point tune-up includes lubrication, safety testing, spring tension adjustment, and a complete inspection. Regular maintenance can extend your door's lifespan by 5-10 years and prevent costly emergency repairs.

Question 6

Do you provide free estimates?

Accepted Answer

Absolutely! We provide free, no-obligation estimates for all services. Our technicians will assess your needs, explain all options, and provide transparent pricing before any work begins. There are no hidden fees or surprise charges.

Question 7

What brands of garage doors do you install?

Accepted Answer

We're authorized dealers for all major brands including Clopay, Amarr, Wayne Dalton, CHI, and more. Whether you want a traditional steel door, modern aluminum and glass, or classic carriage house style, we have options to match your home and budget.

Question 8

Are your technicians licensed and insured?

Accepted Answer

Yes, all our technicians are fully licensed, bonded, and insured. They're also certified Master Technicians with ongoing training on the latest garage door technologies. You can trust that your home and property are protected when we're on the job.

Question 9

Can you install smart garage door openers?

Accepted Answer

Yes! We specialize in smart home integration. We install WiFi-enabled openers compatible with Google Home, Amazon Alexa, and Apple HomeKit. Features include smartphone control, real-time alerts, guest access, and integration with your home security system.

Question 10

What areas do you serve?

Accepted Answer

We proudly serve Louisville, Canton, Massillon, Alliance, North Canton, Akron, Minerva, Carrollton, East Canton, Navarre, Hartville, and surrounding communities in Northeast Ohio. If you're unsure if we service your area, give us a call!

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